Using, you can set up an excellent dashboard to display your KPIs. Inevitably, a KPI that requires someone to assemble data manually may result in the task taking second place behind the demands of day-to-day ‘real work.’įortunately, if you use, you can automate your KPI data collection and display them on an attractive digital dashboard. Just because something is measurable by numbers doesn’t automatically make it useful ― you should carefully choose your KPIs.įor example, an IT department that wants to measure productivity may choose lines of code written for a KPI.Īt first look, it makes sense as a business goal ― more lines of code means a greater output of work.īut, an IT team striving to hit a KPI for the number of lines of code written can produce bloated, inefficient coding rather than the level required for optimal software performance.įinally, it’s best if you can collect the data needed for a KPI automatically. A high-level KPI might be your monthly sales totals, a low-level one being the daily tasks completed by your team. You can track performance with multiple KPIs that are a mix of high-level and low-level data points. The KPIs chosen by the decision makers should result from a brainstorming session, further discussion, and agreement from all stakeholders. It belongs to the manufacturing team, not customer support.ĭraw up your KPIs using the SMART framework. Sure, they will want to record the figure, but this is not the right KPI for them. There’s little value in marking your team’s performance with a KPI derived from external factors which isn’t related to your department’s strategic goals.įor example, a customer support team shouldn’t use the number of product defect tickets they receive as a KPI. It’s also beneficial to choose key metrics that you can affect with your own efforts. Numbers are easy to display in a meaningful way, are not subjective, and make it easy to compare time periods. Numeric values are the best source for a KPI metric. This article gives you a quick low-down on KPIs, the sort of data you should choose for them, and how you can display them on an invaluable KPI dashboard using. Having an analytical dashboard on display can replace your weekly PowerPoint presentation because the information that managers need to lead will always be available. KPIs can be extra valuable too, especially when you display them on a digital dashboard for all to see. A few carefully chosen metrics can give you meaningful insights, can help you motivate teams, and make better decisions. It’s clear that using key performance indicators (KPIs) to assess team performance is a good idea.
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